Two clear functions
Phone reception
The demo shows how the assistant collects a name, phone number, registration number and request. Before a pilot, we review how your workshop receives and follows up those details.
Digital reception
An extra receptionist on the phone
Explore digital reception in a demo or pilot: a phone assistant that collects customer details when the workshop is busy. We review which call and booking flows can be enabled for your workshop before you start.
How it works
- 1
We review your services, phone flow and the details you need to collect.
- 2
The phone assistant answers and asks what the customer needs.
- 3
It collects name, phone number, registration number and request.
- 4
Booking help is used only for services and times covered by the agreed pilot.
- 5
The workshop follows up the details and checks the booking or contacts the customer.
Two clear functions
Booking help
Booking help needs to be reviewed against your workshop's services and available times. Ask to see the complete flow in a demo and confirm what is enabled before customers use it.
Useful when
- you work alone or with a small team
- everyone is busy in the workshop
- customers often call instead of booking online
- you miss calls during tire season, service or diagnostics
- you want fewer notes and forgotten phone calls
Try it before you decide
Book a demo and describe the calls you want help with. We review an example, how details reach the workshop, and the settings, terms and pricing for a possible pilot. Digital reception is not automatically enabled with a standard subscription.
See how automated Google review requests follow up completed customer visitsFAQ
Can the phone assistant book appointments?
Booking help is offered after reviewing your workshop's requirements. In a demo or pilot, we confirm which services and booking steps are available. Automatic phone booking should not be assumed to be included in a standard subscription.
What if the customer only has a question?
In the agreed call flow, the assistant collects the question and contact details for workshop follow-up. Technical assessments and price quotes need to be handled by the workshop.
Does the workshop need online booking?
Booking help requires configured services and available times. We review whether MotoSpyder online booking and a particular plan or add-on are needed before starting a pilot.
